Email: calza@clearsignalgroup.org
We respond within 1 business day, Monday–Friday (South African time).
Open your iPhone Settings → tap your name at the top → Subscriptions → tap CalZA → tap Cancel Subscription. Your premium access continues until the end of your current billing period.
Open the Google Play Store → tap your profile icon → Payments & subscriptions → Subscriptions → tap CalZA → tap Cancel subscription. Your access continues until the end of your billing period.
Open CalZA → Settings → Restore Purchases. If it persists, email us with your Apple ID or Google account.
Pro and Ultimate include a 3-day free trial. Cancel before it ends and you won’t be charged.
Visit reportaproblem.apple.com, sign in with your Apple ID, find the CalZA charge, and request a refund. Apple typically processes refunds within 2–3 business days.
Open the Google Play Store → tap your profile icon → Payments & subscriptions → Subscriptions → tap CalZA → tap Request a refund. Alternatively visit play.google.com/store/account/subscriptions. Google typically processes refunds within 2–3 business days.
Check spam. Tap “Resend Code” on the verification screen. Still nothing — email us.
Open CalZA → Settings → Delete Account. This permanently deletes all your data and cannot be undone.
iPhone: Cancel your subscription first via iPhone Settings → your name → Subscriptions → CalZA.
Android: Cancel your subscription first via Google Play Store → profile icon → Payments & subscriptions → Subscriptions → CalZA.
iPhone: Go to Settings → scroll to CalZA → make sure Camera is toggled on.
Android: Go to Settings → Apps → CalZA → Permissions → enable Camera.
If already enabled, try closing and reopening the app.